Etjca Spa, Filiale di Seregno

Per prestigioso Contact Center di Milano, selezioniamo:

OPERATORI CUSTOMER SERVICE E CROSS SELLING (M/F)

Le risorse si occuperanno di fornire assistenza telefonica e svolgere attività di cross selling ai clienti per diversi tipi di servizi in ambito facility management, ad esempio gestione chiamate di assistenza e pronto intervento.

Si richiede:

• Disponibilità immediata
• Attitudine alla vendita
• Ottime predisposizioni alla relazione interpersonale, orientamento al cliente
• Gradita esperienza pregressa per attività di vendita svolta telefonicamente
• Ottimo utilizzo dei principali strumenti informatici, velocità di digitazione
• Conoscenza fluente della lingua inglese (testata in sede di colloquio)

Si offre:

Contratto a tempo determinato in somministrazione inizialmente di 3 mesi, con possibilità di proroghe. III Livello CCNL Telecomunicazioni

Sede di lavoro: Milano, zona Viale Certosa

Orario: 30h settimanali su turni dal lunedì al sabato, fascia oraria: 8.00 - 20.00

Si invitano i candidati di entrambi i sessi (L.903/77) a prendere visione dell'informativa sulla privacy https://etjca.it/informativa-per-candidati (art.13, Reg EU 679/2016) pubblicata sul sito www.etjca.it. Etjca S.p.A. (Aut. Min. Prot. N. 1309-SG del 23/02/2005)

e-workspa are looking for Ebay; proactive candidate with an entrepreneurial spirit and deep understating of the C2C online selling dynamics that will be required to sharpen our value proposition, convey the right messages and set up ambitious and strategic partnerships to foster growth of the C2C business by turning more buyers into sellers and strengthening our current seller base while working in a matrix org. The position will report to the Head of C2C of Italy and Spain.

Primary Responsibilities:

• Grow the C2C business by defining, in collaboration with the Marketing team, the right marketing strategy and content, value proposition and customer journey with the objective of acquiring new sellers, convert eBay buyers in sellers and scale existing sellers
• Set the seller acquisition and seller retention goals, monitor KPIs ecc
• Build the selling calendar by identifying relevant selling moments (i.e Spring Cleaning) and events i.e. Earth Day, Lucca Comix ecc
• Identify opportunities to grow sales and sellers per vertical in i.e Fashion, Electronics, Collectibles and Arts, Books and Media
• Identify and execute on partnership opportunities and innovation projects with the goal of either simplify shipping and selling or growing in certain verticals i.e by setting up partnerships with vertical marketplace/blogs/communities, including offline fairs/marketplace
• Define the marketing/comms plan and content for existing sellers and set up varied initiatives to help driving the business of C2C sellers, including webinars, seller events, dedicated seller campaigns with the goal of growing their business
• Directly work with sellers to generate educational content and identify creative ways to boost their business
• Generate leads of prospect second hand sellers that could join eBay and have the chance to directly deal with them
• Generate insights and drive market research to identify opportunities to boost the C2C business

Key Requirements:

• At least 6-8 years experience in digital marketing/business development with proven experience in C2C in either a marketplace, classified or other second hand business
• Master Degree in Management, Business administration, Digital marketing or similar
• Strong strategic mindset
• Proactive, able to work independently, deal with ambiguity, and meet deadlines in a fast moving environment focused on results
• Strong entrepreneurial spirit, not afraid to take bold moves with a hands-on approach
• Self-starter with strong work ethic, detail-oriented, reliable and flexible
• Strong organizational and project management skills; strong in cooperation and coordination of multiple tasks and several stakeholders
• Strong analytical skills
• Excellent written, verbal and presentation skills
• Practical problem solver
• Fluent in English and Italian (Spanish is a plus)
• Strong Excel
• Excellent PowerPoint
• Excellent team player
• Passionate about selling online
• eBay seller is a strong plus

What to expect from us

• Very competitive salary
• Full flexibility in terms of work from home opportunity and working hours
• Informal and friendly working environment
• Very competitive insurance plan
• Trainings and workshops on various topics

Benefits:

Benefits are an essential part of your total compensation for the work you do every day. Whether you're single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

GRUPPO NAM SPA, Filiale di Milano, ricerca per importante realtà operante nel settore delle Telecomunicazioni, un/a:

OPERATORE TELEFONICO PER ATTIVITA' DI CROSS SELLING.

La figura ricercata:

• ha già maturato esperienza nella vendita telefonica
• ha una forte attitudine alla vendita
• sa come relazionarsi al telefono con il cliente per ottimizzare la vendita
• è efficace nella comunicazione
• è fortemente orientato al risultato
• ha ottime competenze digitali (durante la chiamata al cliente dovrà destreggiarsi sul software)
• ha una buona conoscenza della lingua inglese
• è disponibile a lavorare dal lunedì al sabato, su turni nella fascia oraria compresa tra le 8.00 e le 20.00
• è disponibile a lavorare part time 30 ore alla settimana (con possibilità di trasformazione del contratto a 40 ore alla settimana)

Si offre un contratto in somministrazione, inizialmente di tre mesi, con possibilità di proroghe, al 3° livello del CCNL TELECOMUNICAZIONI.

Zona di lavoro: Milano (Viale Certosa).

The Sr. Sales Account Executive will be a sales professional who drives strategic enterprise wide sales initiatives into 20-30 targeted strategic accounts.The Sales Account Executive will have a direct impact on the success and growth of Kofax and that is reflected through excellent income potential.

The products and services theSr. Sales Account Executive sells includes Kofax/Kapow RPA products, the Multi-Channel Capture products, Business Process Management (BPM) products, and Smart Process Applications Platform, AP Automation, BI, e-signature, Dynamic Case Management, Customer Communications Management, Mobile Frameworks, Kofax Mobile Capture Platform, Information Integration and Mailroom Room Automation.

The Sr. Sales Account Executive is responsible for selling solutions that pulls from the entire suite of Kofax products. The role will be to develop, manage and execute sales plans focused on achieving revenue goals consistently on a quarterly and annual basis through a proven solution selling methodology.

TheSr. Sales Account Executive duties and Responsibilities include:

• Identify, qualify, orchestrate and close new business within the assigned target accounts leveraging compelling return on investment that the Kofax solution provides.
• Work closely with our Lead Generation Team, Inside Sales Team, and Sales Engineer resources to create and manage a strong pipeline of new business in both existing customers and prospects
• Effectively manage multiple concurrent sales cycles effectively
• Understand and articulate the value of the Kofax solutions to VP and C-level audiences which align to the prospects strategic objectives
• Establish and maintain strong and referenceable relationships with our existing client base.
• Qualify and forecast deals accurately and consistently.
• Develop and execute field marketing activities to drive pipeline growth
• Grow and maintain a deep and wide set of contacts across all lines of business within each target account. Target of no less than 40 contact points across each organization.
• Actively work with internal teams to perform all the necessary steps for effective prospecting and qualification. The Sales Account Executive is expected to create a pipe no less than 3X of target.
• Work very closely with Kofax’s list of partners to jointly engage in prospecting, qualifying, calls or visits according to strategic account mapping plans with the Partners.
• Perform regular housekeeping activities to ensure that the CRM system is always clean and up to date, in accordance to Management’s guidelines

• A minimum of 7-10 years of successful sales experience selling enterprise software & service solutions to high-level executives within Global 2000 accounts. Preferably in Financial Services or Insurance.
• Demonstrated ability to consistently exceed individual quarterly and annual quotas
• Proven success positioning and selling solutions that align with customers strategic objectives. Recognition of underlining operational objectives and requirements.
• Successful selling experience with RPA, ECM, BPM, ERP or Document management technologies strongly preferred.
• Excellent communication and presentation skills
• Must have strong intellectual skills, a high level of enthusiasm, strong integrity and be very excited about providing great solutions to world-class customers.
• Ability to consistently close deals through effective negotiations and deal management
• Outstanding organizational and qualification skills to ensure top priorities are consistently being pursued
• Strategic sales training, solution selling and/or process-oriented sales approach
• Hunter type personality combined with board room presence and presentation skills
• Strong work ethic, with commitment to long term success
• Team oriented
• Entrepreneurial
• BS/BA or equivalent is required, MBA preferred.
• We are looking for a hyper motivated sales account executive with 3-4 years inside sales experience looking to progress to the next step in their sales career as a Field Enterprise Account Executive.

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative global environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from Product Development to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

We are an equal opportunity employer and value diversity at our company.

You will be part of the Presales team and play an important role within new sales and customer development to create business opportunities from a solution-oriented perspective.

If you love to win and know it is all about preparing and always being a step ahead then this position at IFS is for you!

The Sales SMBU is responsible for bringing a point of view to the customer engagement and uses all resources to solve customer problems with appropriate IFS products. He is well suited to high growth, dynamic and entrepreneurial environments; and is a team player with strong collaboration skills. primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers with high potential.   

• Have a clear understanding of account and customer relationship management, sales and software license and cloud subscriptions. 

• Actively understand each customer’s technology focus, strategic growth plans, technology strategy and competitive landscape. 

• Lead Designated territory, including accounts, account relationships, prospect profiling and sales cycles 

• Develop and deliver comprehensive business plan to address customer and prospect priorities and pain points 

• Follow a disciplined approach to maintaining a rolling pipeline as well as leverage support organizations including Marketing, inside Sales, Partners and channels to funnel pipeline into the assigned territory 

• Have exceptional sales excellence 

• Lead a virtual account team 

• Be proficient in and leverage IFS solutions  

• Utilize best practice sales models 

A Sales SMBU would be expected to have a reasonable understanding of the following areas: 

• Excellent communicator (both written and verbal) 

• Good knowledge and understanding of IFS products and processes, with a focus on the IFS processes related to your area of industry expertise. 

• Excellent relationship building skills 

• Have a proactive and pragmatic approach to selling; be clear in communications with the customer; orchestrating resources where appropriate. 

• Maintain White Space analysis and execution of initiatives 

• Live the IFS Values 

Essential:   

• Extensive experience selling complex business software/IT solutions/management consulting 

• Proven track record in complex sales at C-level with a collaborative and impactful manner 

• Demonstrated success with large transactions, transformation, and lengthy sales campaigns in a fast-paced, consultative and competitive market 

• Business-level English: Fluent 

• Local Language: Fluent or business-level 

Desirable: 

• Experience selling ERP software 

• Significant experience in a similar role 

• Experience leading remote teams in a matrix environment 

• Undergraduate Bachelor’s degree-educated (or equivalent) 

As a step in our recruitment process, all final candidates will undergo a PPA, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

About the Role:

Imaging CSR owns the selling process on Single Use Bronchoscope. Key activities include identifying and developing opportunities, leading evaluations and supporting installation under the guidance of the Therapeutic Imaging Manager. The Imaging Clinical Sales Representative (CSR) provides clinical support for Boston Scientific's  Single Use Imaging Portfolio to assigned accounts at a territory or regional level. Work is driven by CSR’s account planning of their accounts (T1 & T2), Customer needs and by selling the next case through Boston Scientific (BSC) sales process.

Your Responsibilities Will Include:

• Supported by AM, contributes to the development of annual strategic plan by providing the Therapeutic Imaging Manager and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / products trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
• Supports Therapeutic Imaging Manager in understanding account’s unmet needs and expectations to facilitate account strategy and plans development.
• Support of medical personnel and field staff during procedures after careful training
• Competent contact person and consultant for the medical management and medical staff
• Identifies, manages and reports to the Therapeutic Imaging Manager the sales opportunity deriving from clinical support; consequently, supports AM and RSM in clinical selling based on clinical support information provided.
• Provides education support​.
• Maintains market share at BSC accounts by delivering excellent product in-servicing, evaluations, and continuous procedural education. ​
• Attends and actively participates in customer, company and industry sponsored events and meetings. ​
• Based on clinical support, supports sales team in gathering information about next tenders and negotiation opportunities.
• Develops and implements a proactive plan that involves service support, with Therapeutic Imaging Manager and other team members, to increase the quality of service to customers.
• Performs procedural training, provides clinical support and therapy development and consequently manages clinical evaluation, with Therapeutic Imaging Manager support, to deliver excellent product in-servicing and product evaluations and ultimately secure BSC market share.
• Records customer information and activities in Company’s CRM system as an alignment tool with other roles
• Performs periodic update with respective Sales Force and Commercial Contracting organization.

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What are we looking for in you?

• At least 3 years’ experience in a clinical AND sales role within the healthcare sector;
• Biomedical engineer or nurse degree;
• Fluency in English and local language;
• Experience in clinical or sales role, ideally in the same sector. Experience in the ICU or the operating room is a must.
• Based in the center of Italy.

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What we can offer you

• Permanent contract
• Career Development
• Possibility to make an impact
• Fast Growing and innovative environment

Sounds like you? Apply submitting a cover letter and resume