By joining us as a Field Service Engineer Process Systems and Solutionsyou will be the face of Emerson in front of our key customers within the Italian national territory.

Reporting to the Service Engineer Coordinator, you will be performing activities required for the installation, commissioning, start-up, warranty service, training and technical support of Emerson Digital Automation Systems (DCS as DeltaV) at customer sites, while following Emersonsrsquo; standards of safety and quality.

If you are a field service professional with knowledge of DCS systems and this sounds like an interesting job for you, then join our team in Seregno, Italy!

IN THIS ROLE YOU WILL:

• Perform tasks for system maintenance and performance assessments.
• Provide technical support to customers. Lead in investigation and responsible for resolution of system related customer complaints and reported problems. Make troubleshooting of the problem, provide and/or recommend solutions to these complaints/problems. Will be in contact with Emerson Tech support group in Manila and USA to have more level customer support.
• Provide remote (phone, modem and internet) technical support assistance for System users of DeltaV DCS; be ready to be on call on shift basis.
• Perform system acceptance tests, installation, commissioning, training, fault analysis and rectification work at customer sites and installations.
• Assist in design studies, H/W & S/W upgrades & modifications.
• Provide technical support to Sales and proposal team and bring opportunities (CRM LEADs) identified during service job.
• Configuring/application management and support.
• Execute Control system maintenance tasks and other works (repairs, installations, training etc.) in accordance with SMO guidelines and certifications.
• Be able and willing to perform emergency call-out services to provide customers with fast and efficient services.
• Execute the requested job in the best way to meet customerrsquo;s deadlines and expectations.
• Keep workshop/workplace(s) tidy, in order and representative.
• Communicate issues concerning customer satisfaction or customer requests for Emerson support to the responsible person in Service Management or Sales Management.
• Tutoring customer training.
• Always adhere to local and international Emerson Trade Compliance procedures in connection with all transactions and business practices and to the companyrsquo;s and customer HSEQ (Safety) standards .
• Use effectively Customer Service tools (SMS, Guardian, etc) as well as other internal tools (CRM, INAZ, Clarity, Service App).
• Perform his job within a team and collaborating with other departments in a matrix organization as sales, projects, administrative, warehouse.

FOR THIS ROLE YOU WILL NEED:

• Degree in an engineering discipline, such as mechanical / electrical, computer science, or control systems.(Minimum technical College level).
  Relevant experience a from process industry such as Biotechnology / Pharmaceutical, Chemical, Oil & Gas, Refineries.
• Strong experience of the DCS application (knowledge of DeltaV DCS is an advantage).
• Very good communication and interpersonal skills, along with problem solving skills and ability to work under pressure;
  Fluency in English and Italian – written and spoken.
• Knowledge on Information technology (IT) & Networking, Cyber Security, cloud computing, virtualisation, programming software, Operating Systems, Active Directory, Patch Management, Backup and Recovery is an advantage.
• Technical competencies (electrical/electronic, power), Field Buses knowledge (Modbus, Fieldbus, Profibus, etc.).
• Extensive travelling to customer site within country as well as abroad (offshore if applicable).
• Availability to work non-office hours and perform call-out services, if applicable.
• Driving license for car.

WHO YOU ARE:

You are customer focused and passionate about making an impact and always act with integrity. You are not afraid to question the status quo by proposing creative solutions to problems.

Our Offer to You

By joining Emerson as a Field Service Engineer Systems you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.

Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.

Our inclusive company culture celebrates the unique perspectives, diversity of thoughts, and exceptional innovation that come to life when we actively seek to hire and develop the best, brightest team members from all backgrounds. These unique points of view help foster fresh thinking and new ideas, ensuring our continued success into the future.

Get to Know Us

Find out more by visiting our LinkedIn, Facebook, Twitter, YouTube pages or at

About Emerson
At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher.
As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets.
Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.
Emerson, a Fortune 500 company with %2417.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.
Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.

By joining us as a Field Service Engineer Process Systems and Solutions you will be the face of Emerson in front of our key customers within the Italian national territory.

Reporting to the Service Engineer Coordinator, you will be performing activities required for the installation, commissioning, start-up, warranty service, training and technical support of Emerson Digital Automation Systems (DCS as DeltaV) at customer sites, while following Emersons’ standards of safety and quality.

If you are a field service professional with knowledge of DCS systems and this sounds like an interesting job for you, then join our team in Seregno, Italy!

IN THIS ROLE YOU WILL:

• Perform tasks for system maintenance and performance assessments.
  
• Provide technical support to customers. Lead in investigation and responsible for resolution of system related customer complaints and reported problems. Make troubleshooting of the problem, provide and/or recommend solutions to these complaints/problems. Will be in contact with Emerson Tech support group in Manila and USA to have more level customer support.
  
• Provide remote (phone, modem and internet) technical support assistance for System users of DeltaV DCS; be ready to be on call on shift basis.
  
• Perform system acceptance tests, installation, commissioning, training, fault analysis and rectification work at customer sites and installations.
  
• Assist in design studies, H/W & S/W upgrades & modifications.
  
• Provide technical support to Sales and proposal team and bring opportunities (CRM LEADs) identified during service job.
  
• Configuring/application management and support.
  
• Execute Control system maintenance tasks and other works (repairs, installations, training etc.) in accordance with SMO guidelines and certifications.
  
• Be able and willing to perform emergency call-out services to provide customers with fast and efficient services.
  
• Execute the requested job in the best way to meet customer’s deadlines and expectations.
  
• Keep workshop/workplace(s) tidy, in order and representative.
  
• Communicate issues concerning customer satisfaction or customer requests for Emerson support to the responsible person in Service Management or Sales Management.
  
• Tutoring customer training.
  
• Always adhere to local and international Emerson Trade Compliance procedures in connection with all transactions and business practices and to the company’s and customer HSEQ (Safety) standards .
  
• Use effectively Customer Service tools (SMS, Guardian, etc) as well as other internal tools (CRM, INAZ, Clarity, Service App).
  
• Perform his job within a team and collaborating with other departments in a matrix organization as sales, projects, administrative, warehouse.
  

FOR THIS ROLE YOU WILL NEED:

• Degree in an engineering discipline, such as mechanical / electrical, computer science,  or control systems.(Minimum technical College level).
  Relevant experience a from process industry such as Biotechnology / Pharmaceutical, Chemical, Oil & Gas, Refineries.
  
• Strong experience of the DCS application (knowledge of DeltaV DCS is an advantage).
  
• Very good communication and interpersonal skills, along with problem solving skills and ability to work under pressure;
  Fluency in English and Italian – written and spoken.
  
• Knowledge on Information technology (IT) & Networking, Cyber Security, cloud computing, virtualisation, programming software, Operating Systems, Active Directory, Patch Management, Backup and Recovery is an advantage.
  
• Technical competencies (electrical/electronic, power), Field Buses knowledge (Modbus, Fieldbus, Profibus, etc.).
  
• Extensive travelling to customer site within country as well as abroad (offshore if applicable).
  
• Availability to work non-office hours and perform call-out services, if applicable.
  
• Driving license for car.
  

WHO YOU ARE:

You are customer focused and passionate about making an impact and always act with integrity. You are not afraid to question the status quo by proposing creative solutions to problems.

Our Offer to You

By joining Emerson as a Field Service Engineer Systems you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.

Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.

Our inclusive company culture celebrates the unique perspectives, diversity of thoughts, and exceptional innovation that come to life when we actively seek to hire and develop the best, brightest team members from all backgrounds. These unique points of view help foster fresh thinking and new ideas, ensuring our continued success into the future.

Get to Know Us

Find out more by visiting our LinkedIn, Facebook, Twitter, YouTube pages or at www.emerson.com

• Analizzare l'andamento del mercato, monitorando i consumi, la concorrenza, la disponibilità di prodotti e l'andamento dei prezzi.
• Supportare la definizione delle politiche commerciali relative al proprio settore merceologico
• Comporre l'assortimento dei prodotti
• Supportare nella definizione dei programmi di acquisto, ricercando e selezionando i fornitori e gestendo le trattative di acquisto
• Definire e controllare l'approvvigionamento presso il punto vendita del materiale acquistato
• Analizzare i KPI.

La RISORSAUMANA.IT GROUP ricerca, per la divisione formazione, accreditata a livello nazionale:

UN/UNA IMPIEGATO/A COMMERCIALE PART-TIME

Stiamo cercando UN/UNA IMPIEGATO/A COMMERCIALE PART-TIME IN SMART WORKING nella regione Lombardia

Mansioni:

- Mappatura dei territori assegnati

- Sviluppo portafoglio clienti

- Attività di telemarketing

- Visite e contatti a clienti prospect

- Gestionne dei clienti e fidelizzazione

- Aggiornamento Crm - gestionale

Requisiti richiesti:

- Almeno 2 anni d'esperienza

- Diploma o laurea preferibilmente a indirizzo economico/umanistico

- Buone doti commerciali, comunicative e organizzative

- Orientamento al cliente e al risultato

- Senso di responsabilità, organizzazione, motivazione, precisione assoluta, puntualità, curiosità, flessibilità, capacità di mediazione

- Atteggiamento commerciale

- Provenienza dal settore della vendita di servizi o affini

- Conoscenza dei territori di residenza e relative province

- Ottima e pratica conoscenza del Pacchetto Microsoft

- Essere in possesso di strumenti informatici

- Automunito

Sede di Lavoro: Smart Working

Location/Division Specific Information
MBD (Micro Biology Division)
Milan Italy
How will you make an impact?
This senior role is a management position providing leadership at the Milan location of our Microbiology Division ensuring that local legal requirements are met, local activities are co-ordinated and company objectives achieved.
Ensuring Customer satisfaction and that Company metrics are achieved through the country order entry, warehousing, planning, budgeting and forecasting process. Included in the role is managing, mentoring and coaching of the onsite office teams.
The teams on site cover Customer Service, Pricing & Tenders and Supply Chain, handling offer preparation, order management and supply of our product range from a local warehouse site. The position reports to the Customer Service Director Europe, with a dotted line to the Global Distribution Director.
What will you do?

• Manage the activity of the Customer Service, Pricing & Tenders and Supply Chain teams to ensure adherence to processes and procedures from Order receipt to Delivery creation and achieve customer satisfaction
• Monitor customer returns and claims, ensuring root cause analysis of issues and corrective action to prevent re-occurrence
• Support the Sales and Sales Operations teams in the preparation, of commercial offers and the management of contracts through their lifetime
• Ensure any monthly management reporting is completed & submitted on time
• Cross working with the Italy HR and IT teams to meet the needs of the employees and organization

• Work with the European Supply Chain team to optimize inventory holdings & operational costs
• Overseeing the function that orders products from all MBD sites and third parties on a weekly basis to meet stock and customer needs
• Continuously develop attitudes, knowledge and skills within the Office team to meet objectives through the PMD process, identifying individual development needs of the team and sourcing appropriate training
• Point of contact for cross divisional projects and work with appropriate stakeholders to ensure correct people are involved
• Efficient and effective management of warehousing activities ensuring compliance with Health & Safety regulations
• Ensure products are stored within the environmental guidelines set by MBDs Quality Assurance department & Vendor guidelines
• Ensuring adherence to the Global Trade Compliance Management System (GTCMS). Site coordinator and/or back-up will manage and is responsible for, but not limited to: import/export activity for their site Harmonized Tariff classifications, screening, valuation, dual-use, broker and forwarder management, and promoting awareness of, and compliance with, Trade laws and regulations as well as Thermo Fisher policies.

• University degree
• School certificates or higher demonstrating good written and numerical skills
• Significant management or supervisory level, ideally in a related industry or fast moving consumer goods (FMCG)
• 5 years experience minimum as a Supervisor/Manager
• Experience of commercial contract management and preparation
• Proven ability to manage inventory and performance metrics to annual targets
• The ability to travel within the allocated sales region and also to attend regional, national or international meetings
• Good computer skills in SAP and MS Office products (strong Excel)
• Knowledge in Microbiology would be an advantage

• Self-starting, motivating and solutions driven
• Convincing communication skills
• Strategic, entrepreneurial mindset
• Flexibility to set priorities in a changing environment

• Full driving license.
• Fluent in business level English and Italian, Other European languages would be an advantage, in order to be able to communicate effectively in the region
• Demonstrable record of achievement in a role which has required influencing and/or managing directly/indirectly the activity of others to gain positive results
• Demonstrable capacity to understand the complex nature of the type of markets in which Microbiology operate and to articulate clearly our unique value proposition to customers
• Outgoing and confident personality, able to effectively engage with customers and colleagues