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Junior Customer Care Professional – Temporary position- "Reserved to protected categories"

Amex

Fiumicino
6 giorni fa
Fiumicino
6 giorni fa

The role of Junior Customer Care Professional includes the management of inbound calls of American Express customers. The goal is to meet and exceed customer expectations and provide a high quality consulting service in compliance with corporate standards and objectives.
Everyone of our Customer Care Professionals represents the American Express Brand. They are problem solvers and relationship builders.


It’s impossible to list everything you’ll do here because every customer is different. But a few things are clear, you’ll:


•           Respond quickly and accurately to customer questions and issues.
•           Offer customers unique solutions.
•           Drive the highest levels of Customer satisfaction and engagement.
•           Suggest new ways to improve processes and customer care.

 

Minimum Qualifications

The successful candidates will bring:


•           A passion for customer service with exceptional listening and relationship building skills.
•           Strong verbal communication and engagement skills: professional, clear and friendly.
•           Team playing spirit, whilst able to take initiative and work independently.
•           Self-motivated and positive thinker, creative and analytical.
•           Ability to retain a substantial amount of product information, policies and procedural guidelines.
•           Ability to respond professionally to adverse situations in a pressured environment, making quick and accurate             decisions when faced with problems such as heavy call volumes, system difficulties and other challenges.
•           Productive and results focused. Confident in giving and receiving feedback and in working to set targets.
•           Previous experience in telemarketing or a call center environment is beneficial but not essential.
•           Willingness to work in a shift pattern.
•           In addition to Italian a good level of English knowledge will be considered a plus.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

We welcome applications from candidates with Protected Category status.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.emea@aexp.com.

 

Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world – including Great Place to Work Italia’s Best Workplace amongst Large Companies and Best Workplace for Millennials awards in 2018. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

 

Why American Express?

 

There’s a difference between having a job and making a difference.

 

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

 

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

 

Because we believe that the best way to back our customers is to back our people.

 

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

 

 



ReqID: 21003502
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 19, 2021, 5:47:14 AM
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Account Comunicazione Scientifica e Social Media Marketing

Bio-T Technologies for life

ROMA, LAZ
3 giorni fa
ROMA, LAZ
3 giorni fa

La figura ricercata (preferibilmente laureata in materie scientifiche) con 2-3 anni di esperienza nel settore, lavorerà a stretto contatto con la Direzione dell'azienda nel settore dell’Healthcare.

L'azienda si occupa di ingegneria biomedica e medicina integrata, più in generale di tutto il “sistema salute” (vedasi sito www.biot.it)

Sono previste le seguenti mansioni:  

  • creazione di articoli, post, brevi contenuti video
  • contenuti e approfondimenti in tema di medicina, benessere, salute, scienza, medicine integrate, biotecnologie
  • gestione siti e social aziendali
  • affiancamento all'organizzazione di corsi, convegni e al nostro congresso internazionale a carattere medico scientifico, avente cadenza biennale
  • lavorerà a progetti di comunicazione scientifica
  • interviste video e telefono a opinion leader in ambito scientifico

La risorsa ricercata ha:

  • almeno 2-3 anni di esperienza nel settore di riferimento
  • padronanza di tutti i principali strumenti informatici ed una 
  • eccellente capacità di ricerca, comprensione di testi scientifici e pubblicazioni,
  • già lavorato per la redazione di articoli, newslettering e post
  • possiede un’ottima conoscenza della lingua inglese, scritta e parlata (dovrà infatti occuparsi della comunicazione divulgazione in lingua inglese e con clienti stranieri)

E' necessario che la risorsa si senta allineata alla filosofia e ai valori aziendali. Il ruolo offre una grande trasversalità, interazione e possibilità di apprendimento nel settore di riferimento.

L’azienda ricerca la risorsa ai fini di un duraturo e stabile inserimento in organico.

Si pregano i candidati di inviare CV dettagliato a cv@biot.it 

 

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Assunzione: Senior risk manager

SACE

Roma, LAZ
Oggi
Roma, LAZ
Oggi

Descrizione azienda

SACE BT è specializzata nell’assicurazione dei crediti a breve termine, nelle cauzioni e nella protezione dei rischi della costruzione. Offre i suoi prodotti attraverso i propri uffici e una rete di agenti dislocati su tutto il territorio nazionale. SACE BT è interamente controllata da SACE.

 

Posizione

Il/a candidato/a sarà inserito/a nel Risk Management di SACE BT e avrà un ruolo di responsabilità su una delle funzioni che lo compongono, con particolare riferimento alle seguenti attività:

  • metodologie, modelli e sistemi per l’identificazione, la misurazione e il controllo integrato dei rischi
  • controlli di secondo livello
  • reporting per il top management, l’Autorità di Vigilanza e gli stakeholder.

 

Requisiti

Tra i principali requisiti:

  • esperienza minima di 7 anni nel settore assicurativo (compagnia, società di consulenza o studio attuariale) con focus su sviluppo/utilizzo/validazione modelli in ambito di misurazione dei rischi
  • conoscenza approfondita della normativa Solvency 2 ed esperienza in attività di primo e secondo pilastro
  • competenze ed esperienza lavorativa sulla modellazione del rischio di credito
  • padronanza del pacchetto Office e di Latex
  • esperienze di programmazione in ambito di calcolo e basi dati (conoscenza approfondita di almeno due tra i seguenti linguaggi: R, Matlab, SQL Server, Oracle)
  • laurea in Statistica, Scienze attuariali e finanziarie, Matematica o Fisica
  • ottima conoscenza della lingua inglese ed elevata capacità di comunicazione orale e scritta su temi tecnici in lingua italiana
  • costituiscono titolo preferenziale: dottorato di Ricerca in discipline quantitative; esperienze precedenti di collaborazione con le Autorità di vigilanza assicurativa nazionale o europea su tematiche quantitative; esperienza di gestione di risorse; iscrizione all’Ordine degli Attuari; pubblicazioni scientifiche su tematiche inerenti al profilo.

Altre informazioni

Sede di Roma.

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SAP MM/SD Consultant

SENOVO IT LTD

Rome, LAZ
1 giorno fa
Rome, LAZ
1 giorno fa

SAP MM/SD Consultant is required to join in a consulting company based in Milan, Rome, Naples. The ideal candidate will have experience of 1 full life cycle project on: Purchasing; Inventory Management/Inventory; Invoice Verification; Valuation and Account Determination. The knowledge of SD processes will be a plus

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VENDITORE/VENDITRICE

VALENTINO AUTOMOBILI

ROMA, LAZ
3 giorni fa
ROMA, LAZ
3 giorni fa

VALENTINO CONCESSIONARIA UFFICIALE VOLKSWAGEN/FIAT/LANCIA/ABARTH/JEEP/ALFA ROMEO

 

RICERCA, PER AMPLIAMENTO ORGANICO 

5 VENDITORI/VENDITRICI AUTO NUOVE

5 VENDITORI/VENDITRICI AUTO USATE

2 RESPONSABILI VENDITORI/VENDITRICI 

 

SERI ED ESPERTI PROFESSIONISTI DELLA VENDITA CON DOCUMENTATA ESPERIENZA NEL SETTORE AUTO, DIPLOMATI O LAUREATI, DA INSERIRE IN UNA STORICA AZIENDA DINAMICA ED IN FORTE ESPANSIONE.

 

SI OFFRE: INQUADRAMENTO ENASARCO CON ELEVATE PROVVIGIONI, SUPERIORI ALLA MEDIA DI SICURO INTERESSE.

 

INVIARE DETTAGLIATO C.V. CON AUTORIZZAZIONE AL TRATTAMENTO DEI DATI PERSONALI AI SENSI DEL D.L. 196 DEL 30/06/2003: 

info@valentinoautomobili.it

 

NON VERRANNO PRESE IN CONSIDERAZIONE CANDIDATURE CHE NON RISPETTANO TUTTI I REQUISITI RICHIESTI

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Customer Service Specialist Hungarian - English - Italian

Roma, LAZ
1 giorno fa
Roma, LAZ
€23k All’anno
1 giorno fa
€23k All’anno

The Customer Service Specialist will support the Customer Service Manager with all Customer Service processes. This includes providing basic performances and expectation by answering phone calls in Hungarian and English in high level quality, responding to emails, help desk, Live chat when necessary, working with other departments, handling confidential documents, and be able to multi-task and must read, write and communicate high level English and Hungarian.

Responsibilities:

  • Effectively manage large amounts of Live chat and incoming calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Ensure resolution to each contact with an emphasis on a first contact resolution.
  • Responsible for key contact center performance metrics at the individual level.
  • Follow communication procedures, guidelines, and policies.

Requirements:

  • Full knowledge and understanding of Customer Service processes (training program is included within the contract)
  • good time management
  • problem solving
  • flexibility and have the ability to manage change
  • excellent communication skills, both oral and written
  • positive attitude to continued learning
  • ability to lead and manage task
  • proficient in Microsoft Office
  • ability to work both independently and in team and handle multiple projects
  • Hungarian mother tongued, advanced English, good Italian
preferably car owners
full time job from Mon to Fri
1 year temporary contract (can be transformed into permanent)
meal vouchers
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Amministrativo

Laboconsult Srl

Roma, LAZ
1 giorno fa
Roma, LAZ
€700 - €1.3k Al mese
1 giorno fa
€700 - €1.3k Al mese

Laboconsult srl, dal 1978 è un laboratorio  a Roma di analisi ed un centro di corsi di formazione. Offre i seguenti servizi: analisi chimiche e microbiologiche, analisi cliniche accreditate con sistema sanitario regionale, analisi amianto accreditate dal ministero della salute, igiene alimentare (h.a.c.c.p), igiene industriale, indagini ambientali, sicurezza negli ambienti di lavoro, sorveglianza sanitaria,  medicina del lavoro,  tossicologia industriale, ricerca scientifica piccole e medie imprese, corsi  di formazione professionale.

 

Laboconsult srl ricerca personale amministrativo con competenza ed esperienza in contabilità per svolgere le seguenti mansioni: registrazioni contabili, ciclo attivo, ciclo passivo, registrazioni incassi e pagamenti, contabilità generale, preventivi, fatturazione, organizzazione dei corsi di formazione, ed altro; inoltre dovrà essere avanzata la conoscenza del pacchetto office.

 

Gradita: laurea e/o diploma di perito commerciale,  precedente esperienza maturata in un ruolo analogo di almeno 5 anni, utilizzo programma contabilità ITAL STUDIO, domicilio a Roma.

 

Tipologia contratto: 20/35 h a settimana  preferibilmente a partita iva  ma anche con contratto Collettivo Nazionale di Lavoro.

 

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Stage - HR Business Partner

SACE

Roma, LAZ
3 giorni fa
Roma, LAZ
3 giorni fa

Descrizione azienda

SACE è una società del Gruppo Cassa depositi e prestiti e offre un’ampia gamma di prodotti assicurativi e finanziari: credito all’esportazione, assicurazione del credito, protezione degli investimenti, garanzie finanziarie, cauzioni e factoring.
Con oltre 900 dipendenti e sedi in Italia e all'estero, SACE opera in 198 paesi, garantendo flussi di cassa più stabili e trasformando i rischi di insolvenza delle 25.000 imprese clienti in opportunità di sviluppo.


Posizione

Cerchiamo giovani neolaureati con un brillante percorso accademico da inserire nel team degli HRBP che si occupano di:

  • Supportare la gestione dei processi amministrativi relativi all’assunzione, proroga, cessazione e trasformazione del rapporto di lavoro;
  • Curare la predisposizione dei documenti a supporto delle cessioni infragruppo, degli interventi di mobilità e distacchi, supportando l’HRBP nella gestione degli incontri con i dipendenti coinvolti;
  • Fornire supporto nella cura degli aspetti normativi, contrattuali, retributivi, fiscali e previdenziali dei lavoratori operanti in regime di distacco in Paesi esteri, e di lavoratori locali assunti negli stessi paesi esteri in conformità con le disposizioni di legge;
  • Supportare la funzione nelle attività di Front Office con il personale relativamente a richieste connesse alla gestione del contratto di lavoro (es: maternità, richieste di aspettative, attestazioni, part time, etc.);
  • Curare la predisposizione della reportistica periodica di riferimento, coordinandosi con le diverse strutture coinvolte.


Requisiti

La persona ricercata ha una laurea in discipline economiche o giuridiche e ha maturato un’esperienza, seppur breve, in un contesto dinamico e strutturato. Costituirà titolo preferenziale il possesso di un diploma di Master in Risorse Umane.

É richiesta un’ottima padronanza del pacchetto Office e di strumenti evoluti di reportistica ed una buona conoscenza della lingua inglese.

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Customer Service Specialist Hungarian - English - Italian

Roma, LAZ
1 giorno fa
Roma, LAZ
€23k All’anno
1 giorno fa
€23k All’anno

The Customer Service Specialist will support the Customer Service Manager with all Customer Service processes. This includes providing basic performances and expectation by answering phone calls in Hungarian and English in high level quality, responding to emails, help desk, Live chat when necessary, working with other departments, handling confidential documents, and be able to multi-task and must read, write and communicate high level English and Hungarian.

Responsibilities:

  • Effectively manage large amounts of Live chat and incoming calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Ensure resolution to each contact with an emphasis on a first contact resolution.
  • Responsible for key contact center performance metrics at the individual level.
  • Follow communication procedures, guidelines, and policies.

Requirements:

  • Full knowledge and understanding of Customer Service processes (training program is included within the contract)
  • good time management
  • problem solving
  • flexibility and have the ability to manage change
  • excellent communication skills, both oral and written
  • positive attitude to continued learning
  • ability to lead and manage task
  • proficient in Microsoft Office
  • ability to work both independently and in team and handle multiple projects
  • Hungarian mother tongued, advanced English, good Italian
preferably car owners
full time job from Mon to Fri
1 year temporary contract (can be transformed into permanent)
meal vouchers
A
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Junior Customer Care Professional – Temporary position- "Reserved to protected categories"

American Express

Fiumicino
7 giorni fa
Fiumicino
7 giorni fa
Junior Customer Care Professional – Temporary position- "Reserved to protected categories"-21003502
Description

The role of Junior Customer Care Professional includes the management of inbound calls of American Express customers. The goal is to meet and exceed customer expectations and provide a high quality consulting service in compliance with corporate standards and objectives.
Everyone of our Customer Care Professionals represents the American Express Brand. They are problem solvers and relationship builders.


It’s impossible to list everything you’ll do here because every customer is different. But a few things are clear, you’ll:


•           Respond quickly and accurately to customer questions and issues.
•           Offer customers unique solutions.
•           Drive the highest levels of Customer satisfaction and engagement.
•           Suggest new ways to improve processes and customer care.

Minimum Qualifications

The successful candidates will bring:


•           A passion for customer service with exceptional listening and relationship building skills.
•           Strong verbal communication and engagement skills: professional, clear and friendly.
•           Team playing spirit, whilst able to take initiative and work independently.
•           Self-motivated and positive thinker, creative and analytical.
•           Ability to retain a substantial amount of product information, policies and procedural guidelines.
•           Ability to respond professionally to adverse situations in a pressured environment, making quick and accurate             decisions when faced with problems such as heavy call volumes, system difficulties and other challenges.
•           Productive and results focused. Confident in giving and receiving feedback and in working to set targets.
•           Previous experience in telemarketing or a call center environment is beneficial but not essential.
•           Willingness to work in a shift pattern.
•           In addition to Italian a good level of English knowledge will be considered a plus.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

We welcome applications from candidates with Protected Category status.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.emea@aexp.com.

Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world – including Great Place to Work Italia’s Best Workplace amongst Large Companies and Best Workplace for Millennials awards in 2018. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

Why American Express?

There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


JobOperations
Primary LocationItaly-Roma-Fiumicino
ScheduleFull-time
Job PostingFeb 19, 2021, 10:47:13 AM-Mar 21, 2021, 10:59:00 PM

Pubblicato

6 giorni fa

Descrizione

The role of Junior Customer Care Professional includes the management of inbound calls of American Express customers. The goal is to meet and exceed customer expectations and provide a high quality consulting service in compliance with corporate standards and objectives.
Everyone of our Customer Care Professionals represents the American Express Brand. They are problem solvers and relationship builders.


It’s impossible to list everything you’ll do here because every customer is different. But a few things are clear, you’ll:


•           Respond quickly and accurately to customer questions and issues.
•           Offer customers unique solutions.
•           Drive the highest levels of Customer satisfaction and engagement.
•           Suggest new ways to improve processes and customer care.

 

Minimum Qualifications

The successful candidates will bring:


•           A passion for customer service with exceptional listening and relationship building skills.
•           Strong verbal communication and engagement skills: professional, clear and friendly.
•           Team playing spirit, whilst able to take initiative and work independently.
•           Self-motivated and positive thinker, creative and analytical.
•           Ability to retain a substantial amount of product information, policies and procedural guidelines.
•           Ability to respond professionally to adverse situations in a pressured environment, making quick and accurate             decisions when faced with problems such as heavy call volumes, system difficulties and other challenges.
•           Productive and results focused. Confident in giving and receiving feedback and in working to set targets.
•           Previous experience in telemarketing or a call center environment is beneficial but not essential.
•           Willingness to work in a shift pattern.
•           In addition to Italian a good level of English knowledge will be considered a plus.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

We welcome applications from candidates with Protected Category status.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.emea@aexp.com.

 

Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world – including Great Place to Work Italia’s Best Workplace amongst Large Companies and Best Workplace for Millennials awards in 2018. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

 

Why American Express?

 

There’s a difference between having a job and making a difference.

 

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

 

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

 

Because we believe that the best way to back our customers is to back our people.

 

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

 

 



ReqID: 21003502
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 19, 2021, 5:47:14 AM
Fonte: Amex